Payment Gateway Agreement

//Payment Gateway Agreement

Milearth Softech

(“Party” or “Provider” or “Developer” or “Service Provider” or “Vendor” or “MilGrasp” or “Software as a Service” or “Product” or “Service”)

offering Software as a Service

with its principal office at

B10 Ratandeep, opp HDFC Bank, S.V Road, Andheri West 400058,

And

“##IClient_Name##”

(“Customer” or “Client” or “Subscriber” or “Party” or “Education Institute” )

with its principal place of business at

(School Name & Address)

##subdomain##.milgrasp.com

 

TERMS & CONDITION

The following terms and conditions will apply to the user of MilGrasp ’s online payment gateway service offered through the MilGrasp ‘s website. Please go through the conditions carefully and if acceptable, you may register and transact for e-payment on MilGrasp ‘s Website/App. The records of MilGrasp and/or the Payment Service Provider, generated by the transactions arising out of the use of the Service, including the time the transaction is recorded shall be conclusive proof of the genuineness and accuracy of the transaction.

Payment Gateway for making a payment towards services requested is being provided by Milearth Softech (MilGrasp) to its members on its website www.milgrasp.com (Milgrasp). Payments for the MilGrasp services may be made through an electronic and automated collection and remittance service (the “Payment Gateway”) hosted through

☐ PayTm

☐ Razorpay

☐ Atom

☐ Airpay

☐ Easebuzz

☐ CCAvenue

and more if MilGrasp comes with more providers (Payment Gateway Service Provider). The Payment Gateway service is provided to you in order to facilitate access to make quick payments online. MilGrasp makes no representation of any kind, express or implied, as to the operation of the Payment Gateway. You expressly agree that your use of this online payment service is entirely at your own risk.

PRIVACY POLICY

MilGrasp is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone, except where this forms an integral part of the designated project. We use this information to identify your orders and provide you with the relevant resources.

Whenever you use our web site or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise, it is anonymous.

LIMITATION OF LIABILITY

  1. MilGrasp has made this service available to you as a matter of convenience. MilGrasp expressly disclaims any claim or liability arising out of the provision of this service. You agree and acknowledge that you shall be solely responsible for your conduct and that MilGrasp reserves the right to terminate your rights to use the service immediately.
  2. In no way shall MilGrasp or its affiliates be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data or other intangible losses arising out of or in connection with the access to, use of, or reliance on the Payment Gateway services.
  3. MilGrasp and the Payment Service Providers assumes no liability whatsoever for any monetary or other damage suffered by you on account of (i) the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway; or (ii) any interruption or errors in the operation of the Payment Gateway.
  4. You shall indemnify and hold harmless MilGrasp and their respective officers, directors, agents, and employees, from any claim or demand, or actions.
  5. You agree, understand and confirm that personal data including without limitation details relating to debit card/credit card transmitted over the Internet is susceptible to misuse, theft and/or fraud and that MilGrasp has no control over such matters.
  6. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by you, MilGrasp does not represent or guarantee that the use of the payment gateway will not result in theft and/or unauthorized use of data over the Internet.
  7. MilGrasp , the Payment Service Providers and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained at this site.

CUSTOMER SERVICE POLICY

In case of any service customer needs to get in touch with a payment gateway provider. MilGrasp has acted as a liaison between the institution and Payment Gateway Provider as ERP Partner for exclusive involvement for the purpose of integration only. Under any circumstances MilGrasp shall not be responsible for any delay, refund, surcharge or any other error.

SECURITY POLICY

When purchasing from MilGrasp, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at the below address.

  • Choose a new password, whenever required for security reasons.
  • Keep his/ her User ID & Password strictly confidential.
  • Be responsible for any transactions made by User under such User ID and Password.

PRICING POLICY

All of our prices are in Indian Rupees (INR) for Indian Customers, and in US Dollars (USD) for overseas customers. The applicable tax is charged separately as per prevailing rates.

Applicable charges as per the RBI guidelines and Payment gateway service provider will be mutually paid by Institution or only by parents.

Hereby,

☐  Commission + Convenience Charges / Transaction Fee – All Exclusive

The Institution agrees that applicable convenience charge, Transaction fee & taxes will be paid by parents, depending upon

  • Payable Amount
  • Selection of Provider (Commission / charges of the payment gateway provider)
  • Mode of Payment

the institution and milgrasp is not liable for any taxes.

Eg.

If Payable Amount is ₹ 100 & parents decides to pay via credit card Parents will be charged

₹ 100 + (₹3 x Applicable taxes) + Convenience Charges / Transaction Fee

Basically 3% commission + Convenience Charges / Transaction Fee will be applicable to parents.

OR

Commission + Convenience Charges / Transaction Fee – All Inclusive

The Institution agrees that applicable convenience charge, Transaction fee & taxes will be paid by Institution, depending upon

  • Payable Amount
  • Selection of Provider (Commission / charges of the payment gateway provider)
  • Mode of Payment

milgrasp and parents are not liable for any taxes.

Eg.

If Payable Amount is ₹ 100 & parents decide to pay via credit card. Parents will be charged ₹ 100 only

The Institution will be charged – (₹3 x Applicable taxes) + Convenience Charges / Transaction Fee.

Basically 3% commission + Convenience Charges / Transaction Fee will be bared by the institution

AGREEMENT TERMS CHANGES

Milearth Softech reserves the right to change, modify or discontinue any foregoing terms of the agreement with or without any prior notice. This agreement is valid for all payment gateway offered by Milearth Softech for your institution.

 

GOVERNING LAW

This Agreement will be governed by and construed in accordance with the laws of Mumbai Jurisdiction only.

 

IN WITNESS WHEREOF

 

The undersigned have executed this Agreement as of the day and year first written above. The parties hereto agree that facsimile signatures shall be as effective as if originals. Signature below by your authorized representative is your consent to the terms and conditions of this agreement

 

 

 

Milearth SoftechInstitute Name
Person:Mr. Piyush KamdarPerson:
Title:Founder & CEOTitle:

END USER AGREEMENT

—————————————————————————————————————————————————

Please be informed all end user(s) will accept the below terms and conditions before transaction.

—————————————————————————————————————————————————

Payment Gateway Disclaimer

The Service is provided in order to facilitate access to view and pay Fees online. The Institute or the Payment Service Provider(s) do not make any representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified in the Website for this purpose. By accepting/ agreeing to these Terms and Conditions, the User expressly agrees that his/ her use of the aforesaid online payment Service is entirely at own risk and responsibility of the User.

General Terms & Conditions for Online Payments

  1. Once a User has accepted these Terms and Conditions, he/ she may register and avail the Services.
  2. In these Terms and Conditions, the term “Chargeback” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.
  3. Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment,, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
  • In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact the Institute via e-mail or any other mode of contact as provided by the Institute to confirm payment.
  • In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.
  • However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regards  shall be entertained by the Payment Service Provider(s).
  1. The Institute and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the User on account of:
  • The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto; and/ or
  • Any interruption or errors in the operation of the Payment Gateway.
  1. The User agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that the Institute or the Payment Service Provider(s) have no control over such matters.
  2. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, the Institute does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.
  3. The Institute, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website.
  4. The User will be required to login his/ her own User ID and Password, given by the Institute in order to register and/ or use the Services provided by the Institute on the Website. By accepting these Terms and Conditions the User agrees that his/ her User ID and Password are very important pieces of information and it shall be the User’s own responsibility to keep them secure and confidential. In furtherance hereof, the User agrees to;
  • Choose a new password, whenever required for security reasons.
  • Keep his/ her User ID & Password strictly confidential.
  • Be responsible for any transactions made by User under such User ID and Password.

Debit/Credit Card, Bank Account Details

  1. The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details.
  2. The User may pay his/ her fees to the Institute by using a debit/credit card or through an online banking account. The User warrants agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card/bank details:
  • The User is fully and lawfully entitled to use such credit/debit card, bank account for such transactions;
  • The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate;
  • The User is authorizing a debit of the nominated card/ bank account for the payment of fees selected by such User along with the applicable Fees.

The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee.

Payment Refund Policy for Online Payments

  • Refund for Chargeback Transaction: In the event, there is any claim for/ of a chargeback by the User for any reason whatsoever, such User shall immediately approach the Institute with his/ her claim details and claim a refund from the Institute alone. Such refund (if any) shall be effected only by the Institute via payment gateway or any other means as the Institute deems appropriate. No claims for refund/ chargeback shall be made by any User to the Payment Service Provider(s) and in the event, such claim is made it shall not be entertained.
  • Refund for fraudulent/duplicate transaction(s): The User shall directly contact the Institute for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by the Institute alone in line with their policies and rules.

Cancellation Policy

Once the User will be registered and paid the Fee through online Payment Gateway. He/She will not be able to cancel the transaction in any circumstances. No Payment will be refunded to the User.

—————————————————————————————————————————————————

Convenience Charge, Transaction Fee & Applicable Taxes.


All of our prices are in Indian Rupees (INR) for Indian Customers, and in US Dollars (USD) for overseas customers. The applicable tax is charged separately as per prevailing rates.

  • Applicable convenience charge, Transaction fee & taxes as per the RBI guidelines and Payment gateway service provider will be mutually paid by Institution or only by parents.

Paytm

Credit Card1.20%
DC0% (txn < =Rs 2000) & 0.90% (txn > Rs 2000)
NBRs. 20 (HDFC,SBI,ICICI, Axis) Rs. 16. For all other banks including
Wallet1.60%
AMEx1.20 ( If paid by parents)
UPINIL
Post Paid1.50%

 

RazorPay

 

Credit Card2%
Debit Card (Visa/Master)2%
RuPay Debit Card1%
UPI0.65% <Rs2000 & 2% >Rs 2000
Net Banking2%
Wallets2%
Amex / International3%

 

 

 

0
    0
    Your Cart
    Your cart is emptyReturn to Shop